In order to protect our insured's privacy, American Access is very careful about the dissemination of information over the phone to parties other than the insured's producer of record.
We cannot exchange information on any of our insureds unless we are certain that the party we are speaking to is the producer or the insured.
If you are insured with us and need information sent to you regarding your policy, you can either visit your producer of record or send us a written request with your authorization to release the information.
We will NEVER reveal information over the phone to a third party.
Legally, we are restricted to the dissemination of any information regarding our insureds, and we are acting in accordance with the Federal Privacy Act